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SuperOffice CRM
Reporter Studio Enabling professional decision-making support and business intelligence based on the information held within SuperOffice CRM. A successful CRM solution is based on the fact that all employees within an organization – independent of department or business area – all use the same system. This means daily entering of business critical information such as customer and prospect details, actual and forecasted sales, company documents, lead sources and any significant data relating to customer relationships. SuperOffice will provide a company with a number of report formats and types 'out of the box' that will meet the need of many companies. There are however companies that have more demanding requirements, and for those companies, there is SuperOffice Reporter Studio. With
Reporter Studio, no high-level knowledge is needed to
create reports, listings and cross tables on the database.
The key here is also ease of use; relatively complex reports can be created with this tool, and familiar to anyone that have used tools such as Crystal Reports, InfoMaker, etc. Do note that SuperOffice can of course be mined using the above mentioned tools as well.
SuperOffice Analytics ensures that the valuable data in the SuperOffice CRM 5 database is used to the full extent – and gets to the right people at the right time. SuperOffice Analytics is a strong decision support system for management as well as for the individual employee. A tool that provides the answers that enhances productivity and company performance. To be a successful company, information about customers, prospects, suppliers, etc. needs to get to the right people better and faster than the competition. The ability to make the right decisions has to be accelerated – SuperOffice Analytics is built to support that process.
A powerful tool with high usability to prospecting trends Measurement of marketing campaigns A fast and easy-to-use analysis tool for campaigns
SuperOffice CRM Analytics in the sales department:
Fast and complete overview into personal performance for all employees Strong graphical overview of individual employee’s sales forecast Fast analysis on customer potential analysis Sound basis for daily decision making
SuperOffice CRM Analytics at management level:
Fast graphical overview of company performance on main areas Minute to minute overview of company pipeline and forecasts on main areas Fast answers to everyday ad hoc questions A sound foundation for making the right decisions
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