SuperOffice CRM
Machine .net by Redcastle
Keeping a central record of all your machinery inventory is made effortless with Machines.net from Redcastle CRM. All coding, maintenance, and support information is stored in a single, readily available location that can be accessed by any member of your team, whether they be sales, maintenance or call centre staff, meaning that customers never need to be kept waiting for inventory status information.
No new software to learn
Machines.net is seamlessly integrated with SuperOffice, an employee that knows how to use SuperOffice will find using Machines.net to be no problem. Easily accessed via the SuperOffice web panels, and exploiting the SuperOffice Project facilitiest. The integration with SuperOffice also means that all your customers information, including information stored using Machines.net is available in the same location.
More effective management of your inventory
As all information about each of your machinery inventory is stored in SuperOffice, keeping records on the maintenance of each of your machinery is made a lot simpler. Not only can you store information about the unit itself, but you can also store information about each sub-assembly, meaning your maintenance records will never have been so comprehensive.
Information available from any aspect—Sales, Support or Maintenance
The information about each machinery unit can be accessed by its owner, its operator or by the invoice, giving you all the information you need at your fingertips, and easily available no matter which aspect of the operation you are interested in.
Integrated with CustomerCare.net
If you also use Redcastle’s CustomerCare.net, support calls logged against a particular machine are also tracked in Machines.net, giving you even more accessibility of information.
