PBX Dial for SuperOfficeCRM.
What is PBX Dial ?
PBX Dial is a small CTI Application that offers seamless integration with SuperOffice CRM 5. With incoming calls, the Nordic PBX Dial ‘searches’ the phone number of the incoming call and displays the proper contact on the screen. For outgoing calls, simply click the phone number in SuperOffice to dial, eliminating the need to individually dial a number, thus reducing the risk of incorrect dialing.
What companies should consider PBX Dial ?
 | Companies with employees who has a high volume of outbound or incoming phone calls |
| Managers interested in tracking call volumes, duration of calls, employee productivity and other sales/call management statistics |
Frequently asked questions about
the Dial function:
Q: What happens if the incoming
caller is not identified by SuperOffice?
• The user can press the „Note“ button and describe the caller and attack the
incoming phone number to
a person/company in SuperOffice
Q: Can I add text to an activity dialog during or after the call is completed?
• Yes
Q: How do I know if my phone system is supported.
Call us for a current and updated overview; the centrals available out there change on a very frequent basis.
Q: If I am not at my desk, will
SuperOffice track all incoming and missed calls by contact name and phone
number?
• Yes, PBX Dial has a log feature
Other Software Requirements:
Nordic PBX Dial can use TAPI, IntraVoice Call Pro 2.0 or Charmed CTI Bridge
through DDE, COM or Active X
compatible telephone systems.
