ProspectFinder

For SuperOffice CRM

Get to know the visitors to your website and carry that information over to CRM

Many of your prospects visits your website. You have perhaps sent them a mail piece, or otherwise identified them. But far from all of these get in touch. With ProspectFinder, you can continuously create new lists of leads for your people based on visits to your website. Through automatic matching of website visitors with the companies already in your CRM database, they can be identified. This means that your people have information at their fingertips to make a good first introduction. Furthermore, the Database can be updated with information such as credit rating, annual turnover, number of employees, directly into CRM for the visitor in question.

Customer support and care is often about timing. With ProspectFinder in your CRM system, you’ll see when your prospects have visited your website. You’ll see which ones are hot and which ones are lukewarm, so you can concentrate on the prospects most likely to produce the best end results. You can also conduct a search through your prospects to see which ones have visited your website during the last week. If you’ve not been in touch with them for a while, then it’s probably time to give them a call and see what’s going on.

Know what current customers want to know.

If you sell technically demanding products, chances are that you use your website to provide customers with documentation, manuals, white papers and similar. See what pages your customers are concerned about. - Chances are that you will then also learn where further development is needed since customers often don't tell you this directly

NOTE: This functionality may not be legal  all jurisdictions, and if used to track visits from private individuals (as opposed to businesses). This functionality is furthermore NOT resident on internal servers - ask us for details. Nteraction is furthermore, with respect to this particular add-on, not a reseller.

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SuperOffice CRM add-on modules