SuperOffice - Windows vs. Web

 

SuperOffice is available both as a windows client and as a web client. It is possible to run the two on the same installation, and the same user can also use either one.

 

Choosing the right approach, particularly for people out on the road, is important, and this document outlines the major advantages and drawbacks of either approach.

 

SuperOffice Web client is sometimes used for in-house users. However, in most cases, the Web client is deployed in companies with remote users, either in home offices, or, people that spend most or all of their time on the road.

 

For People on the road, the Windows client of SuperOffice provides full mobility thought the SuperOffice Travel functionality. This is available though Standard travel, and remote travel.

 

Below are the key elements in considering if a web client, or SuperOffice travel client should be used.


 

  Windows Web
Availability

System is always available as long as the laptop is, so work can be done as long as the battery is up.

System is available only when you have a connection to the internet

Speed

Creation and uploads of Documents, emails, creating selections and doing searches are done on a database located on the local machine, i.e things move FAST. (You can run MSDE as a local db for example)

Documents, emails, searches etc are done on a remote database over the internet. Speed can of course vary. If larger documents are the often handled (those with graphic elements for example), you will find that users have to be patient. Also, while the pipe in to the server is fast, it is of course the entire pipe out to the user that affects load speed; It is of little help to have a T3 on the server and a Cable modem on the laptop, if a segment in between on that pipe moves at 30 kb/s.

Security

Database and documents created and residing locally. If a user has been out in the field for 3 weeks, without having done a remote synch, and the laptop is stolen/lost/damaged beyond repair: the consequence should be self-explanatory.

Database and Documents resides in one central location. Accessed from any computer. No risk of data loss beyond what risk is inherent on the server itself.

Troubleshooting

Problems can arise on the local machine, and troubleshooting will then have to be done on a user by user basis.

Since program and database resides on web server, troubleshooting is done centrally

Infrastructure

 

SuperOffice Windows requires: Win200x server/Netware Server (+10 users) and MS/Oracle/Sybase SQL or similar, and VPN host for synchronization with remote users. Synchronization is done via zip log files, that are placed in a 'holding area' of the SuperOffice archive. This archive can be placed on the outside of a firewall as seen from the Database server, if security policies dictates such.

Requires same as above, but given that it is a web application, also MS IIS, and access over web to server; Security is set using ISS, with the implications that that has.

Real time

Information is up to date only to the extent that the travel user performs synchronizations from the field at whatever intervals are possible, or in accordance with company policy.

All information is in realtime.

 

 

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