If you need help with SuperOffice CRM,
please call us at
561.272.8690 as a first step. Depending on the issue at
hand, we may ask you to allow for remote control.
If so. please right click on the button
below, select 'save target as', select desktop or other
easy to find location as destination, and start the
Client.exe.
Note
for IT Manager:
Our
Remote Control approach is based on Port 80, and
therefore Firewall friendly and not system intrusive. We
ask that you do not have other VCN based programs active
while simultaneously allowing for us to remote control
the PC.
For
your peace of mind, this
approach uses ONLY active participation: The user must
start a remote session. We are NOT able to start a
session without the full knowledge and active input from
the user at the other end.
This
approach uses OpenSSH/SSL to connect to the remote
computers. Through a network of connectivity tools you
can connect to/access remote machines securely. OpenSSH
creates a highly secure tunnel, encrypts all traffic,
including passwords, providing secure encrypted
communication over the internet. OpenSSH effectively
eliminates eavesdropping, connection hijacking and other
network-level attacks.
This
approach uses 128 bit Advanced Encryption Standard (AES).
AES is approved by US National Institute of Standards
and Technology as the new NIST standard. AES is the
winner of a 3 year long international competition,
involving the worlds leading cryptographers and as the
new NIST standard, AES is the approved algorithm used to
secure sensitive US government information well into the
21st century and replaces the aging DES/3DES
Is
“any thing” left on the remote PC?
No nothing! At the end of the support session the guest
is disconnected and the remote pc/system is left
exactly as it was before. !!!. Compare this to
the prints left by the other solutions out there !!!.
You
think that this would be of interest for you as well, as
you support users in the field and your customers ?
A free
demo is available, and pricing is very competitive;
The
license is available for USD 500 pr. supporter
(unlimited number of customers) incl. annual user fee
for the first 12 months. The following years you will be
charged a user-fee of USD 250 year/supporter as long as
you wish to use the system.
Email
us at
info@nteraction-crm for further information about
setting up a free one month demo, extended by a 60 day
full money back guarantee.
If you are an existing customer, you may
find the help, FAQ and information you need on
www.superoffice.net
Copyright 2006 Nteraction
Systems Inc. SuperOffice and Hugo the owl are trademarks of SuperOffice
ASA. Other products mentioned are the property of their respective
owners