Cavotec is a group of 30 sales and manufacturing companies in 23 different countries. We are connecting mobile equipments in ports, mining and tunneling, offshore, material handling and other industries.
‘We started using SuperOffice in our company and some of the subsidiaries in mid nineteen’s. The start was simply to keep a track of customer companies and their personnel and activities, so that several people working at the office could easily see what other’s have done and take over if needed. We kept using our familiar word processor and other software as before.
While traveling, you could easily take the database with you in travel mode and when in office update the server with your latest modifications and memos automatically.
This was all extremely easy and that motivated users. SuperOffice kept automatically track of your whole office paperwork or should I say "ework". We naturally still kept paper copies.
After some time the calendar function in SuperOffice was attractive enough to start keeping track of our personal schedules and appointments. Incoming calls were easily documented and automatically saved for later use or follow up. The tasks and appointments were easily created.
When the e-mailing came more popular writing them from SuperOffice was possible and when you sent them, the emails were promptly archived in SuperOffice like letters and faxes. This applies also to incoming emails and replies.
After couple of years of use we tried with SuperOffice sales follow up capabilities with such a good results, that we stopped our other paper logs. The offers were numbered automatically and different kind of sales reports at different level of organization were a breeze to produce. Main thing was that each person could reduce the time to produce offers and in ease follow up and look them in different reports on screen or on paper. The upper level follow up reports were available for managers with no extra work.
The possibility to create and follow up multi task operations such as projects was already inbuilt to Super office. When we started using this feature, it linked everything around a project together without sacrificing any other functions in our daily routines. That was awesome.
As SuperOffice is a contact program, it was lacking in our case the actual link to our administrative order handling program. You could see everything up to the point of sale and the history of each client’s activities. The later revision of SuperOffice made it possible to add our self a program tabs to the actual screens of SuperOffice. Now, after couple of additions, you can see the actual deliveries and invoicing directly for any customer or you can check the inventory for any item without leaving SuperOffice. The added program is pulling this information from our other data bases by just clicking on the tab on SuperOffice screen.
The history of implementing SuperOffice to our company started from modest easy needs which grew over the time to more complicated tasks. SuperOffice has been there for all the steps we needed and has solved all the problems we countered. Today SuperOffice is our sole standard. I can warmly recommend SuperOffice to any similar operation as a major time saver and flexible simple tool for standalone, LAN and VPN environments’.
Risto Toukola
Vice President and Technical Director
More about the Cavotec Group of Companies