The set of requirements of VBI, the Netherlands’ largest producer and supplier of pre-stressed modular floors, was clear: in addition to all the usual CRM functionalities, the new CRM program had to be able to completely delineate building projects, including all the parties involved in them.

We chose SuperOffice because of its strong project module as well as its availability in several languages. VBI is often involved in a project before it is contracted out. So we use an external data supplier that registers all new building projects.

A selection of the relevant projects is read into SuperOffice. We link all the parties and contacts concerned with the information about building projects so that all data and statistics can also be established and consulted according to building site and project name. Not only does this considerably improve the exchange of information between acquisition, sales and production, it also allows us to work much more efficiently and effectively. Currently 70 employees are already working with SuperOffice, 30 of them working in the field with the solution via the ‘traveller’ option.

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